FAQ

How do I order?

The easiest way to purchase multiple items is to click “add to cart” under each image. When you have selected all items, click “view cart” to adjust the quantities you require.

How do I pay?

We have a number of payment options available. You may pay by Paypal; credit card via Paypal; by direct deposit to our bank account; or cash on delivery.

Lay-by – The cost of most book packs would be covered by paying installments of just $5 per fortnight for six months. Contact us today to discuss a lay-by arrangement.

Orders cannot be collected until full payment is received.

How do I receive my order?

Orders can be delivered by courier to your home in the Gympie CBD area or collected free of charge at your school on a date pre-arranged with the school. If you live outside the Gympie CBD or cannot collect from your school, please contact us for a quote on delivery cost.

I live outside the Gympie CBD, can you deliver to my home?

We are happy to arrange delivery to you home – please check the courier fees that apply to your location at http://www.fastway.com.au/pricing/quick-quote

and then email us if you would like to proceed with home delivery.

When will I receive my order?

Fastway deliveries within the Gympie area are generally 1 working day after your order has been prepared (you will be notified when it has been dispatched).

Free pickup at school will be a single date as agreed between Gympie SOS and your school P & C.

How can I get free delivery?

We need to make a formal arrangement with your school and the P & C – speak to your P & C first and then email us, we would be happy to attend a P & C meeting to discuss.

How does my school benefit from working with Gympie School and Office Supplies?

We will negotiate with the P & C to pay a percentage of the profit on orders in donation back to your school. Once an arrangement is in place, be sure to give us the name of your school on checkout and we’ll take care of the rest.

How can I win a refund?

All orders received up until 5 January 2018, will go in the draw to win the refund. The draw will take place at Gympie SOS on 13 January 2018. The refund will be a maximum of $100. If your total purchase is $80, you will receive $80; if you total purchase is $110, you will receive the maximum of $100. If you place two separate orders, you will have two chances to win. The winner will be announced on this site and will be notified by email.